Policies
Rules, rights and safety information for Tive, in one place.
Using Tive VRS
International use and travel
What the FCC rule means for VRS calls when you leave the United States.
VRS Fair Usage
Acceptable use, prohibited conduct, enforcement and your right to appeal.
How to register for Tive VRS (opens in a new tab)
The steps to apply and make your first call.
Why Tive asks for your SSN and ID (opens in a new tab)
Identity verification for VRS and how it works.
What is the FCC User Registration Database (URD) (opens in a new tab)
The national database of VRS users.
New number or transfer your number (opens in a new tab)
Your options when you register.
What your emergency address is used for (opens in a new tab)
How responders find you on a 911 call.
Your data and account
Privacy Policy
What we collect, why, and how to ask us about your data.
Terms and Conditions
The agreement for using the Tive App, Tive Web and this website.
Delete or deactivate your account (opens in a new tab)
What happens to your account and how to close it.
Questions and feedback
How to contact Tive support (opens in a new tab)
Write to us. A person on our team answers by email.
How to provide feedback (opens in a new tab)
Tell us what is working and what is not.
Community opportunities and sponsorships (opens in a new tab)
How to work with Tive and request a sponsorship.
